Where we ship
We ship within the United States only, including all 50 states.
If you are outside the US and would like a SKULAIR®, email us at hello@skulair.com and we will tell you whether we can arrange it.
What shipping costs
Free standard shipping on orders over $75. Orders under $75 are charged standard shipping, calculated at checkout.
How long it takes
Processing. We prepare and dispatch orders within 24-72 hours of receiving them. Orders placed at weekends or on public holidays are processed on the next business day.
Delivery. Once dispatched, delivery time depends on your location and the carrier. These are estimates, not guarantees. Carriers can be delayed by weather, holidays and circumstances outside our control.
Who delivers
We ship with USPS.
Tracking
Once your order is on its way, we will email you a tracking number. If you have not received it, check your spam folder and then email us at hello@skulair.com.
If something goes wrong
Wrong address. Please check your delivery address carefully at checkout. If a parcel is returned to us because the address was wrong or incomplete, we will contact you and can send it again once you cover the reshipping cost.
Lost in transit. If tracking shows your parcel as delivered but you do not have it, check with your neighbours and your local carrier depot first. If it still does not turn up, contact us within 14 days and we will work it out with you.
Damaged on arrival. Email us a photograph within 14 days and we will replace it at no cost to you.
Sales tax
Sales tax is calculated at checkout where it applies, based on your delivery address.
Orders placed at events
If you bought your SKULAIR® in person at a rally or show, this policy does not apply — you took it home with you. For anything you need afterwards, see our Return & Refund Policy or email us.
Getting in touch
SKULAIR, LLC
P.O. Box 74, Olney, TX 76374, United States
hello@skulair.com